Customer Testimonials

Customer Testimonials
"I recently forgot my house keys and had to break into my 22 year old house. I had to break through my basement window and finally figured out how to pop it out. I was surprised you had this window all ready to go in stock. I measured the window and checked out your web-site and received the window within 5 business days. The window fits perfectly and was an easy install. Thanks I wish you had Google Reviews because I would fill that out too. Take care and thanks." -Paul V.


"Our emergency need for an Andersen door lock assembly was handled perfectly by AllAboutDoors. Questions about stock and shipping were answered easily. Product arrived as promised, well packed. Part number was correct as specified, installation instructions included. Installed quickly and works perfectly Thank you to everyone at AllAboutDoors!"— Mike S.
"Thank you! Shipped on time, arrived properly packaged, slipped right in as advertised. I am very very pleased with All About Doors. I will buy from you again. This might be my first ever written review. Well done and Thank You." — Bob S.
"Dear Doors and Windows Management Folks, Just wanted to make sure that you're aware of what a great job Jose Morales has done for me with a couple of orders of mine. He was able to catch and change an order that I had mistakenly made, and then was able to make an additional order for me. He has really represented your organization with "flying colors" and provided very strong customer service to me. In short, the guy is awesome."— Matt Lewis
"THANK YOU Melissa!!! I had a really unusual situation in that I moved into a house with a badly damaged Hoppe Multipoint lock on a french door. Melissa worked with me to ensure I had the exact dimensions correct to identify the correct replacement parts. When it became clear that I had an unusual configuration she worked directly with Hoppe to have the part sent to my address. I had a couple of questions during installation and Melissa got me squared away very quickly. I can't say enough great things about Melissa and the service provided to a homeowner trying to repair things in between business trips. THANK YOU!!!"— Robert McLean
"Hello All About, I wanted to take a moment to Shine a Bright light upon one of the best assets of your company. Dodie!!! She has been nothing short of spectacular in all that she has done for me and my company. Colline Integrated Security. My name is Cliff and I'm a project coordinator she has gone way above what a lot of people would've done she help me locate a multipoint lock and other items for a large luxury condominium management company I just want to say thanks and take the time to notice her exceptional work thank you Dodie."— Cliff (Colline Integrated Security)
"We received the Atrium Door Lock Assembly yesterday and installed it last night. It looks great and we want to thank you for the excellent service we received from your company. I will refer you to all my clients, friends, & family."— Mary Rozenko
"Thanks so much for your help. I will recommend your business to anyone with a need for specialty merchandise."— Michael Hirschfeld
"Received my part today--installed it--perfect fit-overy satisfied--thx for your prompt and speedy service"— Ed Jones
"We received it this weekend. Exactly what we ordered. Thank you for going the extra effort to keep us informed of the status and for express shipment. Excellent service!"— All About Doors Customer
"Rory, I wanted to send you a quick note to let you know how much I appreciate the excellent service provided to me by Melissa Bates and Robert McCallister. I recently had a front window damaged by a storm. The window has a starburst mutton design sandwiched between two panes of glass. The window manufacturer had gone out of business, and I was told it would be almost impossible to replace the window & have it look like the original. I really wanted the window to look like the original. Melissa and Robert were determined to make it happen. Melissa is always professional and helpful to work with. Robert had to make two trips to the house to make a template for the mutton design. They kept me informed throughout the process. Their excellent service was the reason I did not call any other window company for a bid. Hats off to your team. I appreciate their commitment to providing me exactly what I wanted. Great job!! Thanks again to Melissa and Robert."— Jane Hennessey
"Thanks for the quick service! I appreciate a company, and it's people, that can tum an order around so quickly. Thanks again and look forward to receiving my order."— Ken Pero Jr.
"Received the order and it fits perfectly. Thanks so much for your prompt attention."— Jeanne
"Handle received and installed yesterday. Thank you for your prompt, correct service and having a product few others carry! I wish I needed more parts!"— Martin Chevalier
"Just wanted to say "thanks, for a job well done." Great service, excellent workers, and truly professionals. That was nice for a change!!! Thanks again."— Leanne Hall
"Thanks very much for your prompt attention to my order. I recieved it on Wednesday August 9th, and am delighted with the product and YOUR service!"— Jim Key
"Thanks very much! I am delighted to find your site since our local home centers don't seem to have what I'm looking for & the local Andersen dealer "doesn't stock the old style window latches."— Sheri Elliott Harris
"This is just a note of thanks for good service and quick delivery. So often we only hear when there is a problem. Paola called me when the lockset and trim I ordered was not available and directed me to another that would fit and was actually the finish that I wanted. I installed it Sunday in time for my party and it looks lovely. Thank you again for helping me!"— Charlotte Spradley
"Melissa, Thanks for your information it was 'exact'. I have received and installed the lockset. I appreciate the promptness."— David S. Mikesell
"Don't ever go out of business! I am amazed that these parts are available - and their availability is very much appreciated!"— Russell Trank
"This was a very simple website and easy for me to understand. I am not very good at computers and you can't find to many websites this easy. Thanks Carol T. Kollman"— Carol T. Kollman
"Hello Team, Just wanted to shoot you all a quick THANK-YOU for your services and support! After 90 days of working on the Santiam, CT house, it is finally on the market and ready to rent. Couldn't have done it without my team! See ya on the next one! Rob and Kristi Russell"— Rob Russell
"I spent weeks going to all hardware stores trying to find locks for my windows and I started looking to buy new windows because I can't find the locks then, I came across your website and I found the window’ locks I needed, I ordered them, and received them just in time. Great website store, and outstanding service. THANK YOU"— Hala Strohmier
"Thanks for the speedy and quality service helping me fix an order that I inadvertently placed incorrectly. The parts arrived on the same day, they are great looking, high quality, and I couldn't be happier about the repair I made with the replacement handle on my sliding glass door. From now on, "All About Doors & Windows" will be my first stop shop for any repair or upgrade I make to any of the doors and windows in my home."— Patrick Gleason
"People write to complain about the service that hey never got but I am writing to let you know that your service was OUTSTANDING IN EVERY WAY!!! From the time I placed my order to delivery time...we are talking 2 days!! OUTSTANDING! The lock was precise along with detailed info... OUTSTANDING!!! Went on a 17 year old storm door in a flash... OUTSTANDING!!! I have placed you in my "favorites" for the future... OUTSTANDING!!!! THANK YOU!!!"— Elaine Wilson
"I travelled all over in our area trying to locate a screen door latch for a patio door we purchased just last year. No one carried the part we needed. I searched the Internet and found your site quickly. Your website is awesome as it had the picture and size of the part I needed, so I knew I was ordering exactly what I needed. I was very satisfied with the price of the part and was amazed that I received it in just two days!! I will definitaly recommend your site to others and if necessary, I will be ordering from you in the future."— Stephanie - Ohio
"You found it! No one else could. Every Locksmith in the area laughed at me when I showed them the deadbolt (with the 1.5 inch backset) that I needed to replace. Never seen it they said. Would cost a fortune to machine they said. Not only did you find the deadbolt I needed you found the entire lockset. It is such a perfect replacement that all the parts are interchangeable with my old set (except the keys). It was so beautiful that rather then just using the deadbolt (what I planned as it was the only broken piece) I replaced the whole set. Perfect fit, beautiful piece, and a great price to. Thanks (special thanks to Mel B.)"— Edward Havran
"I just wanted to send a great thank you for your presence. We bought our house 4 years ago and it was built in 1985. The windows have these plastic grid clips, and they are now officially discontinued, I guess, so said the 'big store" said. They were not able to get them and wasted my time for an hour looking in a bunch of BROSCO binders and Andersen books. Well needless to say I gave up on them. I went online typed, "window grid clips" and there they were front page on your website. You should give your webmaster an awesome high five. This was so easy and customer friendly."— Chris Koumentakos
"I received my order very quickly in the mail yesterday. It fit perfectly! I was so thrilled to find this company online because I could not find the right weatherstripping parts locally."— Sherry
"Melissa took my call and answered all my questions and filled my order. She was dead on with what I needed. I have been searching for two years for the lock that I needed and she knew what it was instantly. She said it would take 7-10 days to arrive, which I doubted since it was very near Christmas, but it did make on time. Thank you very .much."— Edd H.
"thanks for the prompt order ,parts for croft door fit perfect. there are 6pins in your kit for 3 hindge door,I have a 5 hindge door ,I ordered 2 kits took care of problem. thank you,tom"— tom kussler
"I ordered the wrong part and before I could change it, it got shipped. They still shipped me both parts, allowing me to return the part I didn't need. Great customer service!! Thanks again!"— Rob
"I've driven all over to hardware stores everywhere around me. I've lived with a glass door that finally started giving me rotator cuff injuries from straining to open and close it. You guys had the right roller set, and I had it in a couple days. I can't believe how great it is to be able to easily go outside now :-)"— Rick Page
"I just wanted to pass on my extreme thanks to Rory for his dedication and support in developing a fix for my multipoint lock dilemma. Rory invested many hours, with skecthy information, to arrive at a soloution that was easy to install and looks outstanding. I commend Rory for his commitment to my problem and his outstanding customer service."— John Belger
"I had been searching for a Mortise lock set that was outdated, no longer made and impossible to find locally. I went to your web site and found the exact lock set that I was looking for. The Mortise lock set that I was needing had to be an exact match due to the narrow opening that had to accomodate it. Your web site provided me with the exact dimensions that allowed me to make the correct choice the first time. I placed an order and received it in 4 working days. It fits and works perfectly.. Thanks for your quick response and availability."— Anthony Tyson
"We had been unable to by the door sweeps for our 12 year old doors. When we found All About Doors, they had the correct ones. We ordered late on Thursday and the parts arrived by regular shipping on Monday morning. They fit beautifully."— Robert Schwarzkopf
"I just wanted to let you know about my completely pain-free online shopping experience I had with you. Enough people only speak up when things go wrong, but everything went perfectly with our order. When we noticed a big puddle on the floor outside our shower, we immediately ran to Lowes only to find out that they don't carry the type of sweep we need. OK....fine....on to Home Depot. No luck there either. Apparently we have a VERY special shower door. Onward to the World Wide Web. Google for "shower door things that hold water in". Not so much. "Replace bottom seal on shower door". Oh....it's called a sweep. Search "shower door sweep" Find All About Doors and Windows!!!!!! Place my order on Sunday evening. Come home Monday to an email stating that my order has shipped!!!!!! Come home Wednesday to a brand new sweep!!!!! Install said sweep and have enough left over for the next time we lose the seal. All in all, our's was probably one of your smallest orders, but you treated us like VIP's. Thank you for letting us pick up the sopping wet towels from our bathroom floor. Preston Wheeless"— Preston Wheeless
"WOW!!! Ordered on line, Quick shipment with exactly what I ordered. Thank You!"— Joseph Bedard
"Very helpful staff"— Raj
"Thanks Melissa for fixing my order. Using your web site was easy even after I made a mistake. After reading my responses I wanted to call and make sure everything was setup correctly. I talked with Melissa and she was very helpful and informative. My order was small but, I will make sure to bookmark your site so I will be able to use it in the future. Great company and great customer service"— William Merchant
"I have an old house and it was impossible to find the latch for the storm door locally. Found it here quickly, it arrived promptly and fit perfectly."— Buck
"Thank you! What GREAT customer service! Prompt delivery! We will highly recommend you to family and friends! What a great company! Thank you, Thank you, THANK YOU!!!"— Kathryn
"I needed weatherstripping for my Atrium patio door, so after months of calling around, buying sets that didn't work from Home Depot, Loew's, Ace Hdw., and my own window contractor, I tried Goodle, and found you. The service was exceptional, and my house is warm. A sincere thank you from a Senior Lady. Mary"— Mary
"Thanks, for a job well done. Great service. We appreciate the effort you put in to finding our part. It fits perfectly. Thanks again!"— Ed Martin
"Quality product, good price and fast delivery."— Fred
"I just finished installing my sliding glass door rollers that I received from you. In the past I had been using whatever I could find locally that I could get to fit, with not much luck. I found the exact rollers that were for my door through your company, and I don't think it has ever operated so quietly and effortlessly since I've owned the house. Thank you so much for your awesome service and inventory. Like the other posts said...I didn't ever think I would find the right hardware. I will recommend you to EVERYBODY!!! Keep up the good work."— Mike Vanbaalen
"I have ordered about half a dozen parts for Andersen windows from you folks and you have the best prices. Orders are shipped right out and everything is just what I ordered and in perfect working order. What a great and reliable company, that's why I keep coming back to you to order parts. Thank You, Rob."— Rob Gordon
"I ordered some shower door parts from your company for one of my customers on a Thursday. Received a ship notice on Friday - Part showed up at my office on Saturday. Will install on Monday. This saved him the cost of new doors. Your quick service helped me provide outstanding service to my customer and made me a hero in his eyes. Thank you"— Tony @ Homesavers Inc.
"My husband had been to many stores looking for the weatherstripping we needed for our door. He couldn't find it and was ready to replace the entire door. I searched online and found your store. You had exactly what we needed and saved us a huge hassle. Thanks!"— Carol
"Just wanted to give some feedback. I have been around the world and spent some time ordering on the internet. Your web site/business is by far the most professional and clear I have seen to date. Who ever built your web site should be commended. Thank-you! I wish more businesses could follow in your footsteps."— ERIC GRIFFIN
"Best website I've come across. Keep up the good work!"— Charlie B.
"After trying with no success to get warranty service on a broken Hoppe door lock through two different door vendors, I ordered a new lock from All About Doors. The part arrived in less than a week and the door is finally fixed. Great service from this company."— D Lee
"I ordered the Peachtree IPD 3 point lock to replace one that had gone out on my house. I watched the installation video and printed the step-by-step instuctions from your site and was able to take care of this project in less than 2 hours. You saved me hundreds of dollars versus using a locksmith. Thank you very much!"— Steve Henson
"The part I ordered for my windows, a Truthguard replacement window operator, was almost 40% cheaper than the local manufacturer & supplier. Shipment was right on time. I will definitely bookmark your website. Thank you for your help."— Larry Tymorek
"You guys are awesome. I have a 10 year old Milgard sliding screen door that had a broken latch. Upon contacting Milgard, they said they no longer had the part and reccomended that I purchase a new screen door for 130.00. You had the exact part for under twenty dollars, including shipping. Megwetch (Thank you). - Talltree"— Chief Talltree
"It's amazing to find a detailed hardware shop to help when the manufacturer offers one choice of door handle to the customer... All about doors found a perfect match for an item we thought would have to custom mill...and installed the handle just to learn more about door system we specified...all about doors is a specifiers candy store of hardware!!!"— Eric & Saskia
"I have had the same Storm/Screen door for several years. Trying to find a replacement lever door handle in the usual hardware stores was futile. With only a minor adjustment, installation was easy. My new handle is a very attractive, smooth working high quality product at a very reasonable price. Thank you for being there!"— R. Mohelski
"I am happy to report that the back door of my house is secure for my trip, and the wrong part is in the mail back to you. (I'm still amazed after 15 years that Internet commerce between strangers works so well -- your company deserves its 5-star reputation.)"— Mark
"Great customer service! I get all my door and window parts here. Good pricing and quality. Very helpful staff. Easy to use website and great selection."— Bill Byberg
"Flush bolt mortise. I went to every hardware store and could not find. My house was not secure. Found you on line order on the 12 th recived it on the 15th could not belive recived so quickly. Thank you the wife feels alot better. Rick Mayhew"— Rick Mayhew
"Received my order yesterday and repaired my door this morning. Thank you so much for the prompt delivery and enabling me to do the repair job myself. I never got a response from Pella, so I'm sure glad All About Door & Windows had the part available. The picture and measurements of the part ensured me that it was exactly what I needed."— Beth Anne
"I purchased a door handle to fit an Anderson hinged door. I search the internet for days looking for a reasonable deal. All About Doors and Windows was by far the best deal! The product shipped very quickly. The product was shipped without directions but it was so easy to install it was no issue. In addition the parts explosion was online showing exactly how to put it together if needed. The website is easy to navigate and the shopping cart and ordering process was a breeze. I love my my new handle. Thank you!"— Steve Sokolowski
"I just wanted to say thank you! My parents door knob on their security door broke and we had a heck of a time trying to find a replacement part that fit because none of the big hardware stores carried the Marks brand. However your store had the Exact part we needed and it was here in TWO Days! I would recommend your business to anyone, thanks again!"— Danny Doyle Jr
"Can't thank you enought! We were unable to obtain old parts for our 80's Pella windows, not even from Pella. Your company not only provided the parts but they arrived exactly when promissed. Thank you from a happy Canadian customer!"— barbara
"Rory, I’m writing to say “thank you” for helping me to select these beautiful door handlesets. I’ve been so busy with construction I haven’t had much time to get back to you, so I wanted to let you know how much I appreciated all your professional assistance and guidance with the purchase. I particularly am thankful for your wisdom in convincing me to use those multi-point locks for the eight foot doors and for sending them to manufacturer for installation. I really can see the difference it makes for stabilization and security with them, particularly with the twelve foot widths and ten foot heights. I’m your biggest advocate from this area of the world. Your patience and seemingly unending help in understanding all the mechanics of how these work, etc., couldn’t have been better. I’m recommending you to all my friends and family. Again, thank you for the excellent service and guidance in making the right purchase for these huge doors. Kathleen"— Kathleen
"Randy, I cannot thank you enough for all the extra you did to get me the right window for my basement. Your professional and awesome customer service is really #1. There is no one close to what you provided ...even in NJ! Thanks so much"— Wendy
"This company has been a pleasure to work with. I ordered a Kwikset lock cylinder for my Andersen storm door - that I couldn't find anywhere else online - and received it within a couple business days. When I opened the package I found a Schlage cylinder. I sent Rory an e-mail inquiring if I could exchange the cylinders and received a quick response. A couple days later, I had the Kwikset cylinder and they sent prepaid postage to return the Schlage. I have been very pleased dealing with this company and will recommend them to anyone. Thanks again!"— Dustin
"It's been my pleasure doing business with you all. Starting with your website which makes it real easy to get what you want - simple, yet detailed as needed. Then the email received after placing my order was very informative and comforting. The packing and responsive shipping was right on time and looked good. And ta'boot, the materials I ordered are in wonderful condition and are of 'good quality'. Bottom line is you have exceeded my expectations and this is what "Made is America" should be like (not implying that the parts I bought are but that would help also). Thank you and I hope I get more jobs of restoring windows so that I can continue supporting your business,"— Doug Marts
"Ok, I usually don't write testimonials but I HAVE to this time!! I have never been so impressed with a company! It is so refreshing to know that companies like AAD&W and people like Melissa B are still out there serving their customers the way they do.. Not only did I get the correct handle the first time (after going through the whole box store headache and getting NO where!!) Melissa went out of her way and above and beyond to make sure I received my order before my new door was installed.. 2 days after I placed my order it was in my mailbox! I won't forget what you guys have done for me and if I ever need a door or window part, I will be coming to AAD&W FIRST!! I am one happy and satisfied customer! Thanks again, Jeff"— Jeff B in Wichita Falls, TX
"I needed to replace a mortise lock on an ornamental iron door and could not find local.Thanks to "All About Doors", I found the right lock at the right price,far less than all other suppliers. The time it took to recieve my order was unbelievably fast. THANK YOU VERY MUCH. Lewis"— Lewis Standfill
"The door sweeps on our 2006 home were beginning to deteriorate and I was unable to find replacements at our local hardware stores. I was so pleased to find your website that carried the exact replacement part. My order was delivered to my door 2 days later. What a great job!!! Thanks for making your products and service available through the internet."— Mike Hartwick
"The ONLY place I could find the 'slide on' type of weather stripping for my door. Needed a tiny bit of trimming for the length, but it is a perfectly snug fit. THNANKS!"— Mark
"I can't tell you how surprised I was to find a vinyl basement window insert that slipped right into the metal frame [Monarch C-400A-16-Dual Pane] - no tools required. Installation was a breeze and delivery was VERY quick [3days!]. "— James J Kovalcin
"Received my shower door glide and rollers today, several days ahead of when I expected. All fit perfectly and now my shower doors are working like new! Many thanks for the quick service -"— New Customer
"I was pleased with the Pado Mortise Lock Cylinder w/ Thumb Turn that was difficult to find. Have the security I need at a price that was affordable."— dan
"I would like to commend your employee, Jose Morales for his patience and excellent customer service. I had spent about a month trying to find a replacement part for my shower door. Photos on the web did not exactly show whether the part was convex (which I need)or concave (which I didn't need). Jose was patient and responsive in handling my inquiry and went out of his way to help a homeowner unfamiliar with terminology and specs. I look forward to receiving the package tomorrow."— Susan Ruttner
"I just wanted to say thank you so much. We looked all over the place, you guys had exactly what we needed. I will definitely shop with you guys again."— Jack Fitzgerald
"I almost never leave 'reviews', but in this case I will make an exception. I needed an obscure Hoppe cylinder lock, in a special finish (oil rubbed brass). 2 Dealers in my area said it was no longer available. I found it on your website, ordered exactly what I wanted, and it arrived within a week complete with instructions and tools. Installation took 10 minutes. I couldn't be happier with your service. Five Stars. Thanks again."— Bob Parrish
"I just want to tell you how satisfied I am with your product [166331]. It took me some searching to find you, there are not very many exterior door window inserts out there much less with the variety you offer. Very easy to install and I especially like the attention to detail that went into the construction. It is a little unique in the fact that my wife etched a design into the window using the Armoretch glass etching cream. We are very happy with our new window and will recommend your company to anyone who asks"— Andy Lee
"Thanks to Melissa for finding a replacement for my broken door handle! You are the best!!"— MaryAnne Allwein
"Kudos and awesomeness to Melissa and other staff members who hung in there with me to ultimately deliver a replacement handle set for my decades-old Pella patio door. It is a perfect fit and looks fantastic. These guys are, as the kids say, the bomb. Many thanks to all who helped me out."— Bob
"I found the door handle set I wanted when I had a hard time finding it anywhere else. I got what I ordered and the shipment was fast. thanks"— Edward Attig
"Jenny was so helpful when I ordered door replacement hardware. Thank you, Jenny, for your patience and attention to detail. I received and installed the new handle sets. They look absolutely beautiful. Thank you again for your kindness and good service."— Cheryl Gretok
"The westlock spring door latch on my back door broke, so thought I would replace it with one taken out of my basement door. It did not fit, but when I found the replacement on your web site with the instructions on how to make it shorter..oolala..worked like a charm. Just ordered the replacement for my basement(along with an extra). Thanks for creating such a wonderful web site."— Mike Welch
"Great online part service. Found the part for older security/storm door mortise lock. Good description with measurements. Ordered the part and received the part 4 days later. My husband installed the new part in 10 minutes. I highly recommend your company."— Carolyn
"Jenny in Customer Service was nothing shy of spectacularly helpful in helping me find the obscure part I was looking for. It has become so rare in the modern world that when I encounter excellence I feel the need to acknowledge it and express praise. After nearly an hour hunting and pecking online, a single phone call to Jenny did it all. This person is a jewel and I suggest you do everything necessary to keep her in your organization. Five Stars and high praise."— Greg Allen
"During the winter I have a full glass storm door over a faux wood finished steel door. In the Spring heat builds up between the doors and cracked the exterior window surround. I ordered the 22 X 36 surround only and it fit into the door opening easily. The screws lined up perfectly and I was able to use the original interior surround so there will be no refinishing required to the inside of the door. I could not be happier with my purchase."— Ian
"Don't bother with Home Depot or Lowe's. For the experts with the parts you need, shop here. Melissa provides excellent customer service, everything is shipped promptly and professionally, and support is just a phone call or an email away. Highly recommended!"— R. Colin Hickey
"Ordered three door sweeps for my 12-year old doors, id 840002, with a rare snap-in design, which I couldn't find anywhere else. The parts arrived as ordered, on time, in excellent shape, I installed them the same day. Thanks for the exemplary service!"— Leo Porotsky
"Thanks so much for the outstanding service. I called looking for a hinge for an Anderson Patio door, and Dodie was a great help. I needed the hinge the next day, but called to late in the afternoon. Dodie offered to take the hinge to the post office and I received it the next day. Thanks so much."— John Atteberry
"We bought a house that had a broken lock on the french patio doors. Our contractor could not fix it, he recommended we call a master locksmith. Well, the locksmith had never seen a lock like this one but he did some research and gave us the link to All About Doors. We were finally able to discern it was a Hoppe lock. Melissa expertly walked us through the process of ordering this complicated multi-point lock in the custom measurements. The locksmith came and installed it for us yesterday,and it works! At one point, I was afraid we were going to have to replace the whole patio door set-up in order to get a working lock. Thank you for the assistance we received from Melissa and All About Doors!"— New Customer
"this is the third time I have dealt with Jose Morales -- and, yet again, he was extremely helpful -- suggested a part that might work for my particular problem -- and, as usual -- he came up with a perfect fit. Thank you, Jose!"— susan ruttner
"I purchased a replacement locking mechanism for my sliding glass door. I had a hard time sourcing this part until I found this website. I did some quick measurements and ordered the part. I paid for expedited shipping with fed-ex 3-5 day delivery. Took my part 9 days to get here. I emailed customer service, they apologized for delay (which turned out to be a Fed-ex issue) and promptly REFUNDED my shipping. Part arrived today, I unwrapped the crushed box (again, thanks Fed-ex) fished out my small part and quickly installed it. Fit and finish are perfect, works great! I can now lock my sliding glass door again. Will DEFINITELY shop here again when the time comes. Thank you Paola Cardenas with customer service...you were AWESOME!"— recent customer
" I want to thank you for the keyed cylinder. It works great on my Pella Sliding Patio Door. Fast shipping, thanks again for your great service."— Wayne Fix
"Just received my part for my door. Got it real fast, the part was exactly what I ordered, and fits just fine. If I need parts for my home again I will definitely order from them. Very happy with their service."— Douglas Tuttle
"I could not find any bug seals locally. I ordered one for a patio screen door on Thursday and received it the following Monday. Installed it right away and it solved my problem. Thanks so much."— Charles Milbert
"I was very pleased at how quickly the operator for my window arrived. Your video on "How to Replace the Operator in a Pella Casement Window" gave me the confidence to do the job myself. I am new at this "handy-woman" role, so the video was just what I needed. I had to drill 2 new holes to install the replacement base of the operator as 2 of 4 screws for new and old were in a slightly different position, but all-in-all everything is back together and working perfectly. A little sanding, touch up stain and poly and the window looks as good as new (not bad for a 25 year old window)! Thanks for your informative website. I know the local dealer would have told me to replace the whole window. I am bookmarking your website and will be back next time I'm in need of assistance."— Carol Alpsteg
"I just wanted to say "thank you" for the detailed instructions on replacing a no-longer-manufactured FUHR lock in a Caradco door. Replacing the multipoint lock looked daunting, but the instructions were clear and the new lock fit perfectly without any problems. And thanks to everyone at All About Doors for the fast shipping!"— John Deters
"Perfect. I looked everywhere for this door sweep. It arrived fast, very reasonable price, fit like a glove. Thank You"— bruce vangorden
"After visiting a local locksmith then a custom window & door hardware repair shop THEN told to call the manufacture of the deadbolt that I was trying to replace which I did and they simply replied, This deadbolt backset is no longer available. Called allaboutdoors.com and of course they found it. Point is don't waste your time with anyone else. This is the second time allaboutdoors.com came through when the big & small hardware & locksmith stores don't have a clue. Thanks to Jenny for processing that order FAST!"— Mike - Md.
"Sunday our Pella door to the back deck could not be unlocked. This morning my wife called the local Pella dealer and told them about the issue and was told that it would three weeks before someone could get to it. Then it would be another service call when the parts arrived. Within two hours after I got home from work today, it was working thanks to your article (How to open a Pella 3-Point Lock Door (Stuck Closed in Locked Position). Keep up the great work it saved me"— Bill Carbrey
"GREAT customer service. Always have the parts I need for my handyman business. They make me look like a hero!"— HomeFinishers
"Dodie was the best help ever! Helped me measure and select the correct parts and even found me a replacement part for what I ordered! Parts will be overnight delivered just in time for me to settle on the rehab! I will be using this company from now on! Frank"— Frank Antonelli
"We were having a very challenging time finding the appropriate hardware to re-hang our bypass sliding closet doors. Keesha was very patient with answering questions and and helped me track down just the right parts for the job. And when we had questions about installation, I spoke to Randy who was fabulous and talked us through the process and gave us the right tips so that these two "not so handy" homeowners managed to do the job with ease. Thank you thank you thank you. 5 star service."— Jen T