Privacy Policy

Effective Date: January 2026
Last Updated: January 2026

All About Doors & Windows (“All About Doors & Windows,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information in a responsible manner. This Privacy Policy describes (i) the categories of information we collect, (ii) how we use and disclose that information, and (iii) choices you may have regarding our practices when you visit our website, contact us, place an order, create an account, or otherwise interact with our services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with our practices, please do not use the Services.

1. Information We Collect

We collect information from you in two primary ways: (A) information you choose to provide to us directly, and (B) information that may be collected automatically when you use or navigate our Services. We may combine information from these sources to help operate, maintain, and improve the Services, and to comply with legal obligations.

A. Personal Information You Provide

We collect personal information that you voluntarily provide when you create an account, place an order (online or by phone), request support, subscribe to communications, submit forms, leave reviews, or otherwise communicate with us. The categories of information we may collect include, without limitation:

• Name
• Email address
• Phone number
• Shipping and billing address
• Account credentials
• Order history and transaction details
• Payment information (processed by third-party processors; we do not store full card numbers)
• Demographic data (if voluntarily provided)

B. Automatically Collected Information

When you visit or interact with our Services, certain information may be collected automatically. This information is primarily used to help us maintain security, operate the Services, understand how users engage with our pages, and improve performance and reliability. This information may include:

• IP address
• Device identifiers and device type
• Browser type and settings
• Operating system
• Pages viewed, time spent, and navigation paths
• Referring/exit pages and referrer URLs
• Clickstream data and interaction data
• Approximate location (e.g., city/state inferred from IP address)
• Unique identifiers associated with cookies, pixels, tags, or similar technologies

C. Sensitive Personal Information

Certain information may be considered “sensitive personal information” under applicable privacy laws. We do not use or disclose sensitive personal information for purposes other than those permitted by law, including to provide requested services, ensure security and prevent fraud, comply with legal obligations, or as otherwise authorized by you.

D. Communications and Recordings

We may monitor or record customer service calls, chats, or other communications for quality assurance, training, compliance, and security purposes. Any information you provide during such communications may be collected and used in accordance with this Privacy Policy and applicable law.

E. Social Media Interactions

If you interact with us through social media platforms or choose to log in or connect through a social media account, we may receive certain information from the platform, such as your public profile information, username, profile image, and other details in accordance with the platform’s privacy settings. We use this information to communicate with you and personalize our services.

2. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies (such as pixels, web beacons, local storage, tags, and similar technologies) to support the operation of our Services. These technologies help us: (i) enable core website functionality; (ii) enhance and personalize your experience; (iii) maintain security and prevent fraud; (iv) measure and improve site performance; and (v) understand how visitors engage with our content.

Cookies are small data files stored on your device that allow a website to recognize your browser or device. Some cookies are essential to make the Services function properly. Other cookies may be used to measure site usage and performance or to support advertising and marketing activities. The duration of cookies may vary: some are “session” cookies that expire when you close your browser, and others are “persistent” cookies that remain until deleted or until they expire.

Your choices: You may be able to control cookies through your web browser settings. Most browsers allow you to delete cookies, block cookies, or receive a warning before a cookie is stored. Please note that if you disable or block certain cookies, some features of the Services may not function properly, and certain parts of the Services may become unavailable or may not operate as intended. Information about controlling cookies is generally available in your browser’s help or settings menu.

3. How We Use Your Information

We use information we collect for legitimate business purposes, including to provide the Services you request, to operate our business, and to comply with legal obligations. Depending on how you interact with us, we may use your information to:

• Process transactions, fulfill orders, and provide customer support
• Communicate with you about orders, shipping, returns, warranties, and service-related notices
• Maintain and improve site functionality, performance, and security
• Conduct analytics, quality assurance, debugging, and internal reporting
• Send marketing communications (where permitted by law), with an opt-out available
• Detect, prevent, and investigate fraud, abuse, security incidents, and prohibited activities
• Comply with applicable laws, regulations, and lawful requests, and enforce our policies

4. Sharing Your Information

We may disclose your information to third parties in a manner consistent with this Privacy Policy and as necessary to operate our business. Categories of recipients may include service providers and vendors that perform services on our behalf, such as:

• Payment processors
• Shipping and logistics providers
• Marketing, analytics, and advertising vendors
• Hosting, IT, and security providers
• Professional advisors (such as legal, accounting, and audit advisors)
• Government authorities or regulators (where required by law or legal process)

We do not sell personal information for money. However, certain privacy laws define “sell” or “share” broadly to include certain disclosures for targeted advertising or cross-context behavioral advertising. Where applicable, you may have the right to opt out of such activities (see “Your Privacy Rights” below).

We may also disclose information if we believe disclosure is necessary to: (i) comply with applicable law or legal process; (ii) protect the rights, property, or safety of our business, our customers, or others; (iii) prevent or investigate suspected fraud or security issues; or (iv) enforce our agreements and policies.

In the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our business or assets, customer information may be transferred as part of that transaction, subject to standard confidentiality protections and applicable law.

5. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information. These rights may include the right to request access to, correction of, or deletion of personal information, and the right to opt out of certain processing activities such as targeted advertising. Certain rights may be subject to exceptions, limitations, and verification requirements under applicable law.

Depending on your location, you may have the right to:

• Access your personal information (request a copy)
• Correct inaccuracies in your personal information
• Request deletion of personal information (subject to legal and operational exceptions)
• Opt out of targeted advertising (where applicable)
• Opt out of certain disclosures that may be considered “sharing” under applicable law
• Request portability of certain information
• Appeal certain decisions regarding your request (where applicable)

If we deny your privacy request, you may have the right to appeal our decision. Instructions for submitting an appeal will be provided in our response, where required by law.

No Discrimination. We will not discriminate against you for exercising any of your privacy rights, including by denying you services, charging different prices, or providing a different level or quality of services, except as permitted by applicable law.

How to submit a request:
Email: support@allaboutdoors.com
Phone: 816-221-6543

To protect your privacy and security, we may take reasonable steps to verify your identity before fulfilling a request. If you submit a request on behalf of another person, we may require proof of authorization. We will respond within the timeframes required by applicable law.

6. Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so we can take appropriate steps to delete the information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. Despite our efforts, no security measure is perfect or impenetrable, and we cannot guarantee the absolute security of your information.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to complete transactions, provide customer support, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and the purposes for which it is processed.

International Data Transfers

If you access our Services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other jurisdictions where we or our service providers operate. By using the Services and providing information, you consent to such transfers where permitted by law.

9. Third-Party Links

Our Services may contain links to third-party websites or services. We do not control and are not responsible for the privacy practices of third parties. Your interactions with those third parties are governed by their own privacy policies and terms.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will revise the “Last Updated” date above and post the updated Privacy Policy on this page. Your continued use of the Services after any update indicates your acknowledgment of the updated policy to the extent permitted by law.

11. Contact Information

All About Doors & Windows
110 E 16th Ave
North Kansas City, MO 64116
Email: support@allaboutdoors.com
Phone: 816-221-6543