HOPPE Final Assembly Troubleshooting Solutions

HOPPE Final Assembly Troubleshooting Solutions

HOPPE Final Assembly Troubleshooting Tips

The first thing that shold be done is to operate lock while door is open. this will make it easier to determine if the problem is in the lock or the frame and strike plate. To activate all systems, lift up on the handle.

Deadbolt will not fully engage from key side

Probable cause: Shootbolts not fully engaged. System design does not permit deadbolt operation unless drive rail has completed travel.

Solution: Check system again for binding problems in deadbolt and shoot bolt areas. Note that the system allows for manual operation via lifting the handle.

Cylinder does not spin

Probable Cause: Backplate may not be on straight.

Solution: Loosen backplate screws 1/2 turn.